Payment Methods & Transaction Security
Payment Methods
- Payment by credit or debit card
Charging your credit/debit card. We accept Visa, MasterCard, Maestro, American Express and Diners. Your credit/debit card will be charged when your order is completed and you receive the confirmation email.
All payments made using a card are processed through the “Viva Payments” electronic payment platform. When using the “Viva Payments” services, the card details are never shared with us. VIVA encrypts and protects your card number and your banking data in accordance with its privacy policy.
- Payment upon receipt at the store (cash or card)
If you have chosen to pick up your order from our store, you can pay by cash or card.
According to the current tax regulations, documents over 500€ to individuals (retail receipt) and 500€ for documents to professionals / businesses (sales invoice) will be paid ONLY by credit card charge.
- Payment by Cash on Delivery at your place
You have the option to pay the employee of the Courier company the value of the purchase, immediately upon delivery at an additional cost of 2.50€.
Transaction Security
In order to provide you with the highest level of security in your online transactions, we take all necessary measures to provide payment services with maximum security.
We do not collect any of your financial information at any point in the transaction. All transactions are carried out on the servers of VIVA Payment which has received PCI Data Security Standard (PCI DSS) certification and applies the prescribed security policy, which is evaluated by continuous audits by a certified auditor.
Viva Payments is an Electronic Money Issuing Institution licensed by the Bank of Greece. The same basic principles of confidentiality and privacy that govern banking apply to Viva Payments as well.