Terms & Conditions Terms and Conditions
The following terms and conditions govern the business relationship between you and DUKAS S.A. By using Our Website in any way or purchasing from it, you agree to be bound by the following terms and conditions.
Persons under the age of 18 cannot buy goods from us.
We are: DUKAS S.A. with GEMI 059039104000
You are: our Website Visitor doukasculture.com / our Customer
1 Definitions
In this agreement:
“Carrier” means any person or company contracted by us to transport goods from us to you, in whole or in part.
“Our Website” means the entire infrastructure that supports Our Website.
“Products” means any of the products that we offer for sale on Our Website.
“Content” means information in any form that appears on Our Website from Us or any other third party with Our consent.
2 The Agreement with You
2.1 The terms and conditions apply:
2.1.1 in terms of content, for you as a visitor to Our Website and
2.1.2 in any case, to you as a buyer or potential buyer of our Products.
2.2 Products advertised may not be for sale.
2.3 We will accept your order by email. Our message will also confirm the details of your purchase and inform you when your order will be shipped.
2.4 We may change the terms and conditions from time to time. The terms that apply to you are the terms that are posted on Our Website on the day you order the Product.
2.5 All descriptions, weights and dimensions of the Goods are those given by the artist and cannot be relied upon for accuracy. Accordingly, any such description will not form part of this Agreement.
2.6 If we owe you money (for this or any other reason), we will credit your credit or debit card as soon as practicable and in any event no later than 30 days from the date of your order.
2.7 The Agreement is with us, not with the Artist. Under no circumstances may you correspond or contact our artist regarding sales of the Merchandise, returns, commissions or refunds.
3 Price and Payment
3.1 The prices of the products listed in our online store are the final prices (including VAT). Our Website reserves the right to change prices without prior notice to the Customer. Regardless of price fluctuations, the Customer always pays the value indicated on the product at the time of completion of the order.
3.2 The total amount of the order shall be paid by the Customer in full prior to its dispatch.
3.3 The charges of the Bank contracting with us for payments to us shall be borne by us. All other charges related to payments in a currency other than Euro will be borne by the Customer.
3.4 All details given by us in relation to exchange rates are approximate and may change from time to time.
3.5 Subject to these conditions the Customer shall pay the full amount due by the means specified without any delays, deductions or counterclaims.
4 Information provided to us by the Customer
4.1 The Customer agrees that they will provide us and will continue to provide us with accurate and up-to-date information.
4.2 We will do our best to respond to any point of Customer dissatisfaction, provided that the Customer contacts us within three months of purchase.
5 Product Delivery
5.1 Deliveries of Products are made by the Carrier to the address indicated by the Customer at the time of ordering. He must ensure that someone will be present to receive the Product.
5.2 If we fail to deliver the Product within the original time set at the time of order, we will notify the Customer by email to arrange a new delivery date.
6 Denial of Liability
Our Website contains links to other websites on the internet. We have no control over any such other website. The Customer acknowledges and agrees that we are not responsible for the Content of any such other website, nor for any loss or damage that may result from the Customer’s use of such websites.
7 Intellectual Property Rights & Content
7.1 The copyright in all works of art remains with the artist, even if the ownership of the work of art has been transferred to the Customer following a sale.
7.2 Doukas S.A. maintains the Intellectual Property of Our Website, which is protected as an original work of visual design and applied arts, under the conditions of the law, as well as a collection of works. Intellectual property rights are acquired primarily without formalities. The distinctive features of DUKAS S.A. are protected by the applicable trademark legislation in accordance with the more specific conditions and definitions of the law. The distinctive signs as well as the entire content of Our Website are further protected under the provisions of the law on unfair competition. Excluded is the intellectual property of third parties, other partners and institutions, for which IUCAS S.A. has obtained a licence for its own exclusive needs.
7.3 Title, proprietary rights and intellectual property rights in the Content, whether originating from us or originating from another Content supplier, will remain solely our property and/or that of the other Content supplier. We will protect these rights if necessary and in all countries.
7.4 You may not copy, reproduce, modify, alter, publish, transfer or sell, reproduce, create derivative works of art that we sell, distribute, display or otherwise exploit any of the Content, in whole or in part, except as expressly permitted in this Agreement.
7.5 You may download or copy the Content only for your own personal use, provided that you retain all copyright and other information contained in the Content. You may not electronically store any significant portion of the Content.
8 System Security
8.1 You agree that you will not breach or attempt to breach and will not allow or permit anyone else to breach any part of the security of Our Website, hardware and software.
8.2 You agree that you will not in any way modify, disassemble, decompile, decompile, mechanically interfere with, copy or damage, whether voluntarily or otherwise, any part of Our Website, hardware and software, nor will you allow or permit any other person to do any of the foregoing.
8.3 You understand that any of these breaches are illegal and may result in criminal prosecution.
9 Dealing with a dispute
In the event of a dispute arising out of or in connection with these terms or within the agreement between us, then you agree to attempt to resolve the dispute in good faith with us before taking legal action.
10 Applicable Laws
This agreement is made in Greece and will be governed and interpreted in accordance with Greek law. This agreement is excluded from the agreements regulated by the United Nations Convention on the International Sale of Goods.
11 Visitor/Customer Responsibility
Our Visitors/Customers agree and undertake not to use Our Website for:
11.1 sending, publishing, emailing or otherwise transmitting any content that is unlawful for any reason, causes unlawful offense and harm to DUKAS S.A. or any third party, or violates the confidentiality or privacy of any person’s information,
11.2 sending, publishing, emailing or otherwise transmitting any content that causes offence to users’ morals, social values, minors, etc,
11.3 sending, publishing, emailing or otherwise transmitting any content for which users do not have the right to transmit under the law or applicable contracts,
11.4 send, post, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party,
11.5 sending, publishing, emailing or otherwise transmitting any material containing software viruses or any other code, files or programs designed to interrupt, damage, destroy or equip the operation of any software or computer hardware,
11.6 intentional or unintentional violation of applicable laws or regulations,
11.7 harassing third parties in any way,
11.8 collecting or storing personal data about other users.
12 Protection of Personal Data
The protection of the Customer’s personal data is governed by the General Data Protection Regulation 2016/679/EU and in general the applicable national and European legislative and regulatory framework for the protection of personal data.
13 About Cookies
Our Website makes use of cookies (identification traces) and other similar technologies, such as pixel tags, web beacons, clear GIFs, which are covered by the General Data Protection Regulation (EU) 2016/679 that comes into force on 25.05.2018 (GDPR). For more information about our use of cookies please read our Cookie Policy Update HERE.